TERMS & CONDITIONS

Effective Date: 2024

By accessing or using the website K9KRAY.com ("we," "our," or "us"), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchases or using our website.

1. Acceptance of Terms

By accessing or using K9KRAY.com, you confirm that you are at least 18 years of age, or you are accessing the site under the supervision of a parent or legal guardian. These Terms and Conditions may be updated periodically, and any changes will be reflected here.

2. Products

We offer a variety of dog products, including but not limited to collars, leashes, and balls ("Products"). We make every effort to ensure that the descriptions and images of our products are accurate, but we do not guarantee that the product details are complete or error-free.

3. Pricing and Payment

Prices for our products are listed in USD and may change without prior notice. Payment is due at the time of purchase. All sales are final unless otherwise stated.

4. Shipping and Delivery

Shipping is through Amazon, and shipping fees will be calculated at checkout. Delivery times may vary depending on your location and the shipping method selected. We are not responsible for any delays caused by the carrier or customs.

5. Returns and Refunds

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, you may return it within 30 days of receiving your order. The product must be unused and in its original packaging. Go to shipping and return page on our website.

6. Product Warranty

Our products are covered by warranty against defects in material or workmanship. This warranty does not cover damage caused by misuse, accidents, or normal wear and tear. If you receive a defective product, please contact us at contact.k9kray@gmail.com for instructions on how to return the item.

7. Limitation of Liability

To the fullest extent permitted by law, K9KRAY.com shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of our website or products, including any damages for loss of profits, use, data, or other intangible losses.

8. Intellectual Property

All content on K9KRAY.com, including text, images, logos, and product designs, is the property of K9KRAY.com and is protected by copyright and trademark laws. Unauthorized use of any materials is prohibited.

9. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and protect your data. By using our website, you consent to the collection and use of your data as described in our Privacy Policy.

10. Prohibited Activities

You agree not to engage in any of the following activities:

Use our website for unlawful purposes or to violate any applicable laws or regulations.
Attempt to interfere with the functioning of the website or its security features.
Use the website to distribute harmful or malicious software.

11. Contact Us

If you have any questions or concerns about our Terms and Conditions, please contact us at: contact.k9kray@gmail.com

Thank you for shopping at K9KRAY.com!